We’ve implemented a few online and store shopping options for you, ensuring you can shop for your equestrian essentials safely.
All safety measures are in place in branches. Branches are open Mon-Fri 08H30 to 17H00 and Saturday’s 08H30 to 14H00.
A few important things to note:
- Masks must be worn at all times – staff and customers alike.
- Practice social distancing.
- Please sanitise before entering any Western Shoppe branch, hand sanitiser and/or sprays have been made available at the entrance.
If you are not feeling well, we encourage you to rather use our alternative shopping methods detailed below.
- CALL & COLLECT, or EMAIL & COLLECT
Phone in or email your order to your nearest branch. A team member will receive and pack your order for you to collect.
EFT – An invoice will be emailed to you with the applicable banking details. Payment will need to be cleared before collection.
Card payment – Swipe or tap your card when collecting your order.
If you don’t want to come into the shop at all, let us know. We can meet you at the door or drop off at the car.
A reminder that the full product offering will only be available from branches from 1 June. For now, you can shop your Horse Care & Winter Essentials in-store.
- CLICK & COLLECT – New!
Click & Collect is now available for all six branches (Johannesburg, Cape Town, Pretoria, Durban, Port Elizabeth, Bloemfontein)! Shop the full product offering online and collect your online order at your preferred branch:
Online orders marked for collection will be available 3-4 working days after order confirmation (1-2 days for Johannesburg), all online orders are dispatched from our warehouse in Johannesburg. You will receive an email notification when your online order has arrived at the selected branch.
Pick up your order within branch trading hours, Monday to Saturday. Our branch team will confirm the order has been collected, no signature will be required from you.
- CLICK & DELIVER
Get your online order delivered to your door! Our delivery partners deliver within 3 working days (area dependent). PLUS, if you reside in South Africa and spend more than R350 online, delivery will be free!
Learn more about delivery.
Have an enquiry or need online assistance? Contact us.