It’s business as usual…online! As announced on 14 May, all eCommerce is now permitted to trade, meaning, Western Shoppe is now allowed to deliver all online purchases to you. Rider Wear, Saddlery, Rugs, Horse Care & more. If it is online, you can buy it and we can deliver it!
In line with Government regulations, all Western Shoppe retail branches are only permitted to sell Horse Care & Winter Essentials in Level 4 Lockdown. View the full offering here.
Take care when receiving your online order:
Wash your hands for 20 seconds with soap and water, or use an alcohol-based sanitiser.
Wear a mask to meet your Courier Driver and throughout delivery
Maintain a distance from the Courier Driver at all times, a 2m gap is recommended. The Courier Driver will not require your signature for delivery confirmation.
Unbox your order and safely discard the outer packaging (box or courier bag your order arrived in). Wipe down any product packaging with sanitising spray. Store the product packaging until you are certain you are satisfied with your purchase, original packaging may be required for returns.
Sanitise products before use: Clothing and fabric products should be washed before use following the product wash guidelines. Gloves should be washed before use. Do not spray alcohol-based sanitisers onto gloves with synthetic grip material, it will likely cause damage to the material. Leather: Use an alcohol based aerosol sanitiser. Spray the leather items 30cm away to avoid stains and patches. Lightly spray the surface, do not wet entirely. Once dry, ensure leather is conditioned to prevent the leather from drying out. Other products: Wipe down with a sanitizing solution. Take care when wiping branding on horse boots etc. Strong alcohol-based or bleach cleaning solutions could damage printed detail.
Rewash or sanitise your hands after the deliver, and after sanitising your products.
We’re all doing our part.
Western Shoppe is back at work with smaller teams in rotation to ensure we can practice social distancing at all times. All team members wear masks and sanitise regularly, cleaning work and customer contact areas too.
Our delivery partners sanitise all delivery equipment regularly, wear masks and sanitise regularly, practice social distancing in their depo’s and when delivering,
and have implemented no-contact pick-ups and deliveries.
If you shop or collect your online order in-store at a branch, please wear a mask at all times and sanitise on entry. All branches are equipped with hand sanitisers and surface sprays.
If you have any specific delivery instructions or requests, please include detail in your order notes. If you need assistance or wish to share feedback with us, please email firstname.lastname@example.org.