Durban – Branch Manager

The iconic Western Shoppe Durban branch overlooking the main arena at Shongweni Club is a busy hub for competitive equestrians, leisure riders, and farriers. The branch serves the greater Durban, North Coast, and Midlands regions being easily accessible from the N3 highway at Kassier Road.

The Branch Manager is responsible for the overall day-to-day management of the branch, providing leadership and direction to the team to ensure the branch maintains its position as the leading supplier of equestrian products in the region specified above.

The Branch Manager position is available for immediate commencement. During the first month of duty the successful applicant is required to undergo training at the Durban branch and at the Western Shoppe Head Offices in Johannesburg.

Candidates who believe they meet the requirements as detailed below are invited to submit their CV’s and any supporting documents via email to headoffice@westernshoppe.com.

Reporting to the relevant Company Director, the Branch Manager is accountable for the following:

• Marketing, sales and customer relations in the region
• Ensuring that the product mix selected for the branch is appropriate for the needs of the region, and that the quantities required for the branch have been correctly allocated
• The merchandising, layout, housekeeping and security at the branch
• Carefully selecting and training staff, so that product knowledge is of the highest order
• Leading and motivating staff, to ensure high levels of productivity and customer service
• Financial budgeting, monitoring and control
• Inventory management at the branch
• Adhering to all Company SOP’s and administration processes

• A valid Matric (Grade 12) certificate
• A valid light motor vehicle Drivers License
• A working knowledge of the equestrian sector is preferred
• Minimum 5 years retail sector experience
• Computer literate, including basic Excel, Word and Outlook skills
• Fluent in English and Afrikaans (written and spoken),
• Sales and/or financial and/or business qualification (degree/diploma)
• Analytical and attention to detail
• Leadership/motivational skills or qualification
• Customer service oriented personality
• Performance driven
• Available to work overtime, weekends and Public Holidays
• Available to travel to away equestrian events

Closing time and date for applications to be submitted is 16h00 on the 15 November 2026. No late applications will be considered.

All applications and enquiries about the job vacancy are to be emailed to headoffice@westernshoppe.com. Please include the job title and location relevant to your application in the email subject line, as various vacancies may advertised.

Only successful applicants will be contacted. If you have not been contacted within two weeks, please consider your application unsuccessful.